Proven Performance

Services Provided Enterprise-Wide Academic Affairs Research Student Services Athletics Administration
# of engagements 7 8 4 1 1 2
Strategy development
Strategy Implementation
Decision support
Process improvement
Change management
Culture alignment

Customer Feedback

We assess the value of each engagement by evaluating the degree to which we achieve the expected outcomes and asking our customers “How likely are you to recommend GTSC?”. Our average achievement of expected outcomes is rated at the highest level of Very Good. We also assess Net Promoter for each engagement, and our average net promoter is rated as Excellent.

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“GTSC has been a key partner with OUESS since the very beginning of our division in 2012, and it has been an incredibly rewarding experience. From strategic planning to complex organizational projects and employee engagement initiatives, their expertise, insight, and partnership have consistently driven meaningful results. I am thrilled with the outcomes and look forward to continued collaboration.”

Steven Girardot

Steven Girardot

Vice Provost of Undergraduate Education & Student Success

Saving the Institute Money

Saving the Institute Money

We calculate the dollars that we save the Institute by avoiding the need to hire more costly external firms.  What’s more is that we have a familiarity and understanding of the organization like external vendors do not. That allows us to ramp up more quickly and deliver a return on investment in a more efficient manner.   

Our Formula:  # of Hours on Engagements x Rate by Role – Actual Cost of GTSC = Cost Avoidance 

In fiscal year 2025, we saved Georgia Tech more than $2M by delivering value that would have otherwise been outsourced. As of October 1, 2025, we already saved the Institute $896k in the current fiscal year (since July 1, 2025). We are on track to exceed savings from last fiscal year.