GTSC’s three core service areas are designed to work in harmony, each reinforcing the others to drive comprehensive and sustainable success for Georgia Tech.
- Strategy Development and Implementation lays the foundation by setting clear, ambitious goals and creating actionable plans to achieve them. This strategic direction ensures that all efforts are aligned with the broader organizational vision, providing a roadmap for success.
- Operational Effectiveness builds on this foundation by optimizing processes and enhancing efficiency. By streamlining operations and improving performance, we ensure that the strategic initiatives of the Institute are executed effectively and deliver measurable results. This operational excellence supports the strategic goals, making them more attainable and impactful.
- Organizational Culture, Readiness, and Change is the glue that holds everything together. A strong organizational culture and readiness for change are essential for the successful implementation of strategies and operational improvements. Our change management expertise helps foster a culture of adaptability and resilience, ensuring that Georgia Tech is prepared to embrace and sustain change. This cultural readiness enhances the effectiveness of both strategic initiatives and operational improvements, creating a supportive environment for continuous growth and innovation.
Together, these three service areas create a synergistic approach that drives holistic success. By aligning strategy with operational excellence and fostering a culture of readiness, we help Georgia Tech achieve its goals and thrive in a dynamic environment.
Our work across these three core service areas is interactive and usually involves a combination of the following:
- Assessing current-state strategy and operations to identify opportunities for future-state improvement utilizing a combination of rigorous data analysis and stakeholder engagement (surveys, focus groups, interviews, etc.).
- Leading strategy implementation via program and project management.
- Facilitating change through group processes, such as visioning sessions, process redesign efforts, and the design of new service delivery models.
- Measuring, tracking, and reporting results and impact.