Staff Bios

Sonia Alvarez-Robinson Executive Director for Strategic Consulting

Sonia has 25 years of proven experience helping organizations create high performing organizational cultures and facilitating sustainable improvement by engaging and mobilizing people. She leads Georgia Tech’s internal consulting team in advancing the Institute through strategy development and execution, business process improvements, change management, project and portfolio management, and organizational effectiveness.

Sonia joined Georgia Tech in April of 2014 after six years as a director in PwC’s management consulting practice where she served academic, healthcare and global corporate clients. Her experience includes enterprise technology implementations, major business transformations, mergers and integrations, and strategy execution. Earlier in her career Sonia was the director of strategic development for the Georgia Department of Human Resources, director of distance communication and learning for the MN Department of Health, an HR business partner with Cummins Power Generation, director of diversity and inclusion for the Minnesota Department of Health, and a mediator with the Minnesota Supreme Court.

Sonia is a PhD in Human and Organizational Systems and has designed and led faculty development courses in numerous colleges and universities. She holds master’s degrees in Human Development and Organizational Systems and a bachelor of arts in human resource management. She is certified as a Senior Professional in Human Resources (SPHR). In her personal life, Sonia is passionate about developing the next generation of leaders and advocating for vulnerable populations.

Andrew Billing Senior Consultant

Andrew has over 10 years of experience working with academic institutions, government agencies, and nonprofit organizations. Andrew oversees Georgia Tech Strategic Consulting’s relationship with the Office of the President, cabinet-level departments, and affiliated organizations, providing them with consulting support across all of GTSC’s competency areas. Andrew also serves as the team’s competency lead for process optimization.

Prior to joining Georgia Tech in 2014, he worked for Huron Consulting Group’s higher education practice in the strategy and operations group. During his time at Huron, Andrew worked with more than 15 public and private universities, managing and advising on engagements related to process improvement, organizational design and restructuring, mergers and integrations, technology implementations, and cost reduction strategies.

Andrew holds a bachelor’s degree in political science from Emory University and a Master of Public Administration degree in public management and organizational theory from The University of Georgia. He is Lean Knowledge Certified by the Lean Certification Alliance. Andrew is a member of SME, the Network for Change and Continuous Innovation, and serves on the board of the Association of Internal Management Consultants.

Ngozi Chuku Consultant I

Ngozi brings more than seven years of professional experience advising leaders on critical issues facing their organizations. Her expertise includes strategic communications, organizational readiness & change management, training & development, project management and policy analysis.

Prior to joining Georgia Tech, Ngozi worked with a Fortune 500 management consulting firm, leading healthcare systems and payors, a global pharmaceutical giant, pro athlete charities and the communications office of a former Florida Governor.  Ngozi holds a Bachelor of Science in Public Relations from the University of Florida. She also holds a Master of Public Health from Emory University’s Rollins School of Public Health as well as a Master of Science in Social Policy from the London School of Economics.

Juana Cunningham Juana Cunningham Senior Consultant

Juana is a senior consultant for Georgia Tech Strategic Consulting. She delivers services in organizational assessment and effectiveness, strategic planning, and business practice improvement. Her experience is in helping academic, research, and administrative unit leaders diagnose and address organizational challenges, improve organizational structures and processes, and develop and implement their strategic plans. Prior to joining Georgia Tech in 2002, Juana conducted business and service audits and analysis for the New York State Metropolitan Transportation Authority Office of the Inspector General. Juana has earned a Bachelor of Arts degree in sociology from the University of Richmond and a Master of Public Administration degree in public and nonprofit management and policy from New York University. She is a Certified Professional Facilitator (CPF) and a Lean Six Sigma Green Belt.

Byron Fitch Byron Fitch Consultant II

Byron is a consultant with Georgia Tech Strategic Consulting with over ten years of experience in delivering organizational development, employee engagement, and change management initiatives among top Fortune 500, government, healthcare, and nonprofit organizations.  He currently serves as the competency lead for team development and staff engagement programs that advance organizational effectiveness across the Institute. 

Prior to joining Georgia Tech, Byron worked for Emory University’s Goizueta Business School in strategic operations and for several years in the management consulting industry for The Hackett Group, Gallup Consulting, and GE Capital.  Byron holds a Bachelor of Business Administration degree in Finance from Georgia State University and is certified in Change Management through Prosci.

Andrina Hires Program and Portfolio Manager

Andrina is a process and product advocate experienced in working with a cross-disciplinary staff to facilitate continuous improvement and manage user experience, business expectations and software development. She likes working with engaged strategic leaders on highly visible projects that don't have clear completion paths. 

Before Georgia Tech Andrina worked for AdvancED, the world's largest community of educators. She oversaw the development, release, and maintenance of a portfolio of digital continuous improvement tools - with a subscription base of nearly 40,000 users. 

An active member of the Project Management Institute, she believes that project management, oversight, and helping people get to the finish line are her natural talents. In addition to professional duties, she is the Vice President of her neighborhood Property Owners Association (POA) and has led the way in managing services, vendors, and contracts resulting in significant cost savings for the POA. 

Andrina holds a Bachelor’s degree in Computer Science from Columbus State University and a Master’s degree in Consumer Affairs from Auburn University.  She is a certified Scrum Master and enjoys teaching introductory Project Management courses. 

Stacy Johnson Stacy Johnson Consultant I

Stacy is a consultant for Georgia Tech Strategic Consulting, focusing on team engagement, organizational assessment & effectiveness, and organizational readiness.

Prior to joining GTSC, Stacy worked in Human Resources for the Offices of the President, Provost, EVPR and Human Resources. Stacy joined Georgia Tech in 2008, and she holds a Master’s in Industrial and Organizational Psychology from the University of Georgia.

Tanika J. Kyle Tanika J. Kyle Program and Portfolio Manager II

As a Program and Portfolio Manager for Georgia Tech Strategic Consulting, Tanika manages specific portfolios of priority projects such as Library Next by organizing, mobilizing, facilitating and developing program and project managers in specific units of the institute. She works with unit leadership and Program/ project managers to help them drive consistency and communication across the portfolio and to advance their goals, timelines, resource requirements, interdependencies, risks, and other key project variables.

Most recently she worked at Acuity Brands Lighting where she held a number of progressively responsible roles.  As Senior Manager of Project Services, she managed a multitude of domestic and international strategic initiatives, cross functional process improvements and was responsible for product development and portfolio management processes, training and metrics. 

She holds a Masters of Business Administration- Marketing degree from Regent University and earned a Bachelor of Business Administration degree in International Business from Howard University. Tanika brings 10 years of strong project, program, and portfolio management experience and PMP, NPDP, and Six Sigma Black Belt certifications.  

Tiffany Marlin Tiffany Marlin Senior Project Support Specialist

Tiffany is the Senior Project Support Specialist for Georgia Tech Strategic Consulting. She manages internal projects as well as team promotion and development activities, and she assists with GTSC’s consultants on campus-wide initiatives.

Before joining Georgia Tech in 2017, Tiffany worked in program management at the Georgia Center for Nonprofits and the Georgia Department of Economic Development. In those positions, she had a range of responsibilities, including project management, business development, and data analysis.

Tiffany holds a Master of Public Administration degree from the University of Colorado Denver and a Bachelor of Arts in Cinema-Television from the University of Southern California. She is also a certified Project Management Professional (PMP).


Rashaad Ownes Rashaad Owens, Sr. Consultant I

Rashaad is a consultant for Georgia Tech Strategic Consulting with over 5-years of strategic human capital consulting experience. He is primarily aligned to the academic and research units focusing on strategy development and implementation, and organizational review, assessment and effectiveness.

Prior to joining Georgia Tech in March 2018, Rashaad worked as a program manager on the Talent, Diversity, and Culture Team at Cox Automotive (a subsidiary of Cox Enterprises) where he enhanced the organization’s global people strategy through the delivery of innovative solutions and organizational effectiveness approaches. Before that, he worked at Booz Allen Hamilton (a government consulting contractor) as a consultant on their Global People Strategies Team helping the firm solve its toughest employee engagement and representation challenges.

Rashaad holds a Bachelor of Business Administration in Managerial Science from Georgia State University and a Master in Business Administration from the University of Georgia.

Michelle J.  Powell Michelle J. Powell Senior Consultant

Michelle is a senior consultant for Georgia Tech Strategic Consulting with a primary focus on strategy development.  She collaborates with research unit leaders across the Institute helping them improve operations, develop and implement strategic plans, and enhance organizational performance.

She joined Georgia Tech in 2000.  Michelle holds a Master of Arts in Communications degree from Georgia State University and earned a bachelor’s degree in History from the Fitchburg State College.

Michelle Thackray Michelle Thackray Consultant II

Michelle is a consultant for Georgia Tech Strategic Consulting with over five years of consulting experience in the private, government, and non-profit sectors. She is currently helping to drive positive change for Georgia Tech’s internal processes.

Before joining Georgia Tech Strategic Consulting, Michelle worked as a project lead for Florida Institute of Technology on a government contract involving the introduction and training of cutting edge technology in the electronic warfare domain for multi-team systems. Prior to that Michelle worked for General Dynamics as an analyst and testing lead where she developed training and assessments, and facilitated internal change management initiatives.

Michelle has a Ph.D. in Industrial and Organizational Psychology. Her research focused on work and employee motivation, environmental sustainability, employee burnout, and applicant response behaviors. She earned her Master’s degree in Industrial and Organizational Psychology and Bachelor’s degree in Psychology.

Kara Tillman Kara Tillman Senior Consultant

Kara works collaboratively with campus partners on a variety of Institute-wide improvement initiatives. She has more than 20 years of experience helping project teams, project sponsors, and other change agents to develop and execute change management strategies and plans. She adds value by helping people impacted by change to make successful transitions by building support, addressing resistance and developing the required knowledge and ability to implement the change.

With a primary focus on enterprise change leadership, Kara is involved with many of the business process improvement, organizational effectiveness, strategic planning, and project management efforts supported by Georgia Tech Strategic Consulting. She joined Georgia Tech in 2004 with 12 years of consulting experience at Accenture where she worked on System Integration projects for several years before joining the Change Management practice. Kara holds a Master of Business Administration degree from Duke University and earned a bachelor’s degree in Economics from the University of Pennsylvania. She is certified in Change Management through Prosci and as Project Management Professional (PMP).

Coda Support Services
Funded by Coda to establish support services for Coda. 

Linda Mazzeo Consultant I, Collaboration Specialist

Linda is a consultant for Georgia Tech Strategic Consulting, focusing on collaboration, communication and engagement within Coda and Tech Square.  

Bringing 25 years of professional experience leading Operations, Logistics, Finance, Process Improvement and Project Management at Macy’s Logistics and Operations; she is skilled in creating collaborative, high performing teams.  Linda brings consulting experience with both Fortune 500 Corporations and educational non-profits.

Linda attended Florida State University, College of Business, graduating with a Bachelor of Science in Business Marketing.   She is a certified Six Sigma Black Belt, having led many projects to successful conclusions.

Alex Ortiz Consultant I, Community Support Lead

Alex brings over 10 years of operations and process improvement experience working in technology and life science. Alex oversees the process design and implementation for operations at CODA in Tech Square as well as building community and creating a collaborative high speed computing environment.

Previous to joining GT Strategic Consulting he spent time at a tech startup and 8 years in research operations at Georgia Tech in Biomedical Engineering managing aspects of facilities, finance, procurement, HR and team building. He has his MBA from Georgia Tech Scheller College of Business with a certificate in Management of Technology and concentrations in Operations Innovation and Strategic Sustainability. He is Six Sigma Black Belt certified and has led consulting projects in a variety of industries.

Managing ERP Change
Funded by ERP to support change management.

Casey Piquette Consultant I

Casey is a consultant for Georgia Tech Strategic Consulting focusing on communications and outreach. She has over 6 years of experience helping organizations build their brand through messaging and communications.

Before joining Georgia Tech in June 2018, Casey worked as a content marketer for a cybersecurity software company where she was responsible for developing marketing and communications materials to increase growth. Prior to that, she worked as a marketing strategy consultant where she managed projects focused on building brand awareness and assessing marketing campaign impact for clients based in Bahrain, Qatar, the UAE, and Oman.

Casey holds a Bachelor of Science in Organizational Leadership and Supervision with a Certificate in Entrepreneurship from Purdue University.

Diana Sutton-Fernandez Consultant I

Diana is a consultant for Georgia Tech Strategic Consulting focusing on organizational readiness and engagement. She has over 20 years of experience in higher education and nonprofit organizations.

Before joining Georgia Tech in October 2018, Diana served as the Chief Diversity Officer for a small liberal arts college. Over the years, she has held several senior-level positions including Equal Employment Opportunity Officer; Dean of Students, and Chief of Staff. She has consulted with colleges around issues of diversity and equity and worked with nonprofits on organizational effectiveness and change. She also served as the board chair for a nonprofit alternative school for teens; board member for a women’s civic leadership organization; board member for the United Way of Hampshire County; and, advisor to city and state leaders in Massachusetts on issues of diversity, equity and inclusion.

Diana holds a Master in Business Administration and Bachelor of Arts in History.