Staff Bios

Sonia Alvarez-Robinson, PhD Executive Director for Strategic Consulting

For nearly 30 years, Sonia has been helping organizations create high performing cultures by engaging and mobilizing people. Since 2014, she has led Georgia Tech’s organizational effectiveness consulting team.  This internal team serves academic, research, learner support, and administrative units by providing strategy development, process improvement, change management, organizational design, and services to strengthen the culture. Sonia also serves as the Principal Empowerment Officer for Georgia Tech’s Resilience Employee Resource Group where she leads programs to build personal and organizational resilience among students, faculty, and staff. 

Prior to arriving at Georgia Tech, Sonia was a director in PwC’s management consulting practice where she helped companies around the world to successfully implement new technologies, improve operations, and pursue new strategies. Earlier in her career Sonia was the director of strategic development for the Georgia Department of Human Resources, director of distance communication and learning for the MN Department of Health, an HR business partner with Cummins Power Generation, director of diversity and inclusion for the Minnesota Department of Health, and a mediator with the Minnesota Supreme Court.

Sonia earned a PhD in Human and Organizational Systems with a focus on culture and leadership.  She holds master’s degrees in Human Development and Organizational Systems and a bachelor of arts in human resource management. She earned certification as a Senior Professional in Human Resources (SPHR).  

As a coach and mentor, Sonia helps people move through planned and unplanned life changes.  She volunteers with a care ministry, helping other widows navigate loss.  She also serves as a director on the DeKalb County Board of Health.  

Andrew Billing Senior Director OE, Consulting Services

Andrew has over 15 years of experience setting and advancing the strategic direction of academic institutions, government agencies, and nonprofit organizations. As a member of Georgia Tech’s internal management consulting group, he manages the team’s relationship with cabinet-level units and affiliated organizations, providing them with consulting support across all of GTSC’s service areas.

Prior to joining Georgia Tech, he worked for Huron Consulting Group’s higher education practice in the strategy and operations group. During his time at Huron, Andrew partnered with more than 15 public and private universities, managing and advising on a variety of consulting and implementation engagements.

Andrew holds a bachelor’s degree in political science from Emory University and a Master of Public Administration from The University of Georgia. He is Lean Bronze Certified through the Lean Certification Alliance. Andrew is a member of SME, the Network for Change and Continuous Innovation (NCCI), and serves on the board of directors of the Association of Internal Management Consultants (AIMC)

Juana Cunningham Juana Cunningham Senior Director OE, Consulting Services

Juana is a Senior Director for Georgia Tech Strategic Consulting. She delivers services in organizational assessment and effectiveness, strategic planning, and business practice improvement. Her experience is in helping academic, research, and administrative unit leaders diagnose and address organizational challenges, improve organizational structures and processes, and develop and implement their strategic plans. Prior to joining Georgia Tech in 2002, Juana conducted business and service audits and analysis for the New York State Metropolitan Transportation Authority Office of the Inspector General. Juana has earned a Bachelor of Arts degree in sociology from the University of Richmond and a Master of Public Administration degree in public and nonprofit management and policy from New York University. She is a Certified Professional Facilitator (CPF) and a Lean Six Sigma Green Belt.

Drew Cutright Senior Strategy Consultant

Drew Cutright is a Senior Strategy Consultant for Georgia Tech Strategic Consulting. She is the program director for the University Global Coalition, a network of higher education institutions promoting collective action towards achieving the United Nations Sustainable Development Goals. Prior to this role, her work at Georgia Tech included managing the education and outreach program for the Kendeda Building for Innovative Sustainable Design, Georgia’s first certified Living Building, and a variety of projects in Sustainability & Building Operations. Before joining Georgia Tech in 2016, Drew held positions as a sustainable building consultant and as an environmental planner and educator in the private sector and in local government in Atlanta and the California Bay Area. She holds a Bachelor of Arts in Creative Writing, a Master of Environmental Planning and Design, is a certified Project Management Professional, and holds a LEED AP BD+C credential.

Andrew "Andy" Eichel Senior Managing Strategy Consultant

Dr. Andrew Eichel is a Senior Managing Strategy Consultant for Georgia Tech Strategic Consulting, with over 12 years of experience in higher education as faculty, administrator, and consultant. Dr. Eichel currently supports institutional priorities by providing strategic advising & development as well as subject matter expertise.

Prior to his work with GTSC, Dr. Eichel helped launch the National Institute for Student Success, a first-of-its-kind enrollment management consulting unit at Georgia State University. While at the NISS, Dr. Eichel helped devise the unit’s strategy, services, and organizational structure & processes.

After completing his PhD in English at the University of Tennessee-Knoxville in 2016, Dr. Eichel’s first position at Georgia Tech was as a Marion L. Brittain Postdoctoral Fellow in the School of Literature, Media, and Communication in the Ivan Allen College of Liberal Arts. After teaching literature and writing for 2 years, Dr. Eichel worked as an Academic Coach in the Office of Undergraduate Education.

Dr. Eichel puts a lot of time and energy into his hobbies and enjoys exercising, writing, baking, DIY projects, and spoiling his somewhat over-sized tabby cat. He has been lucky enough to have spent a significant part of his life living and working overseas, with 3 years in Turkey and 1 year in South Korea.

Byron Fitch Director OE

Byron is an accomplished leader, strategist, and community builder with over 15 years of experience in providing organizational development, employee engagement, change management, and strategic planning solutions among top Fortune 500, government, healthcare, and nonprofit organizations. As Strategic Consulting Director within Georgia Tech, he serves as a trusted advisor and partner with Institute executive leaders to design and implement strategic priorities, strengthen the culture, improve processes, optimize structures, and manage change. Through his leadership and enterprise-level impact over the past six years, Byron has been instrumental in building “authentic” community and fostering a greater sense of belonging, inclusion, and well-being among the thousands of students, faculty, and staff that comprise Georgia Tech.

Prior to joining Georgia Tech, Byron worked for Emory University’s Goizueta Business School in strategic operations and for several years in various management consulting roles for The Hackett Group and Gallup Consulting. Byron holds a Bachelor of Business Administration in Finance from Georgia State University. He is a certified executive coach, certified change management practitioner, certified DiSC workplace facilitator, and designated culture champion and changemaker through Georgia’s Tech Inclusive Leader’s Academy. Byron is also a proud INROADS alumnus, Board Member within the Network for Change and Continuous Innovation (NCCI), and most recently served as Vice President of the GSU Young Alumni Council (YAC).

Karlisle Gibson Program and Portfolio Manager

Karla leads in the areas of resource management and external partner engagement on a team of highly skilled consultants that drive organizational improvements across the Georgia Tech campus. The results of these efforts are returned to the Institute in the form of capital that is redirected to student focused instruction, research and supporting infrastructure.

Karla came to Georgia Tech in 2012 as a Sr. Application Support Analyst in Business Services.  She quickly progressed, moving to the campus card operation in 2014 as a Technical Services Manager, then was promoted to Sr. Information Technology Service Delivery Manager, providing an expertise that bridged the gap between operations and technology.

Prior to coming to Strategic Consulting, Karla served as Director of BuzzCard, providing technology vision, strategic plan­ning, and overall leadership for the campus card program and all supporting technologies.  With more than 25 -years experience as an information technology professional, she has worked in multiple industries including management consulting, manufacturing, K-12 and higher education. Karla holds a Bachelor of Science Degree in Electrical Engineering from Howard University and a Master of Science degree in Instructional Technologies.

Outside of work, Karla enjoys spending time with her family, helping others discover their family history through genealogy research and advocating for the rights of farmers of color.

Samuel Karanja OE Consultant

Samuel is a consultant for Georgia Tech Strategic Consulting with a primary focus on strategy development. He brings experience in process improvement, data analysis, and quality management. Prior to joining Georgia Tech in March 2020, Samuel worked in higher education and the private healthcare industry. He held responsibility for driving the quality and continuous improvement program across multiple departments and partnered with leadership to reduce complexity, and produce change.

Samuel holds a Bachelor of Science in Neuroscience from Georgia State University and is certified in Lean Six Sigma- White Belt.

Tanika J. Kyle Tanika J. Kyle Program and Portfolio Manager II

As a Program and Portfolio Manager for Georgia Tech Strategic Consulting, Tanika manages specific portfolios of priority projects such as Library Next by organizing, mobilizing, facilitating and developing program and project managers in specific units of the institute. She works with unit leadership and Program/ project managers to help them drive consistency and communication across the portfolio and to advance their goals, timelines, resource requirements, interdependencies, risks, and other key project variables.

Most recently she worked at Acuity Brands Lighting where she held a number of progressively responsible roles.  As Senior Manager of Project Services, she managed a multitude of domestic and international strategic initiatives, cross functional process improvements and was responsible for product development and portfolio management processes, training and metrics. 

She holds a Masters of Business Administration- Marketing degree from Regent University and earned a Bachelor of Business Administration degree in International Business from Howard University. Tanika brings 10 years of strong project, program, and portfolio management experience and PMP, NPDP, and Six Sigma Black Belt certifications.  

Kendra Lewis-Strickland Associate Strategy Consultant

Kendra is an associate strategy consultant for Georgia Tech Strategic Consulting and will primarily focus on organizational culture and leadership development initiatives.  She has over 10 years of higher education experience in a variety of capacities including career services, academic advising, athletic administration, and sponsored research project management. Prior to joining GTSC in 2022, Kendra worked in program management for the NSF-funded center, the South Big Data Regional Innovation Hub in GT’s Institute for Data Engineering and Sciences.

Kendra earned an EdD in Organizational Leadership: Higher Education Leadership with a focus on resilient leadership from Grand Canyon University.  Kendra is an active member of the International Leadership Association.  She also serves on the Volunteer Development Committee at NCCI and the Compensation and Benefits committee of GT's Staff Council.

Tiffany Marlin Tiffany Owens OE Consultant

Tiffany is a consultant for Georgia Tech Strategic Consulting. She manages internal projects as well as team promotion and development activities, and she assists with GTSC’s consultants on campus-wide initiatives.

Before joining Georgia Tech in 2017, Tiffany worked in program management at the Georgia Center for Nonprofits and the Georgia Department of Economic Development. In those positions, she had a range of responsibilities, including project management, business development, and data analysis.

Tiffany holds a Master of Public Administration degree from the University of Colorado Denver and a Bachelor of Arts in Cinema-Television from the University of Southern California and is currenlty pursuing a Masters of Sustainability and Environmental Mangement at Georgia Tech. She is also a certified Project Management Professional (PMP).


Rashaad Owens, Sr. Senior Strategy Consultant

Rashaad is a senior strategy consultant for Georgia Tech Strategic Consulting with over 10-years of strategic human capital consulting experience. He is primarily aligned to the academic and research units focusing on strategy development and implementation, and organizational review, assessment and effectiveness.

Prior to joining Georgia Tech in March 2018, Rashaad worked as a program manager on the Talent, Diversity, and Culture Team at Cox Automotive (a subsidiary of Cox Enterprises) where he enhanced the organization’s global people strategy through the delivery of innovative solutions and organizational effectiveness approaches. Before that, he worked at Booz Allen Hamilton (a government consulting contractor) as a consultant on their Global People Strategies Team helping the firm solve its toughest employee engagement and representation challenges.

Rashaad holds a Bachelor of Business Administration in Managerial Science from Georgia State University and a Master in Business Administration from the University of Georgia.

Jeneen Parker Mosley Administrative Professional Senior

Jeneen is the Administrative Professional Senior for Georgia Tech Strategic Consulting. She provides administrative services to our team.

Before joining Strategic Consulting, she worked with the Georgia Tech Fire Safety Office as the Administrative Professional III. She was able to provide her expertise in managing the daily operations of the department.  She comes with a wealth of experience and insight over her career in administrative services, early childhood education, environmental health and safety, and community service.

Jeneen holds a Master of Business Administration degree from the University of Phoenix-Atlanta Campus and a Bachelor of Business in Computer Information Systems concentrating in Network Administration and Application Development. She currently serves as the Parliamentarian of the Georgia Tech Staff Council.

Michelle J.  Powell Michelle J. Powell Director OE

Michelle is a Director for Georgia Tech Strategic Consulting with a primary focus on strategy development.  She collaborates with research unit leaders across the Institute helping them improve operations, develop and implement strategic plans, and enhance organizational performance.

She joined Georgia Tech in 2000.  Michelle holds a Master of Arts in Communications degree from Georgia State University and earned a bachelor’s degree in History from the Fitchburg State College.

Kara Tillman Kara Tillman Director OE

Kara works collaboratively with campus partners on a variety of Institute-wide improvement initiatives. She has more than 20 years of experience helping project teams, project sponsors, and other change agents to develop and execute change management strategies and plans. She adds value by helping people impacted by change to make successful transitions by building support, addressing resistance and developing the required knowledge and ability to implement the change.

With a primary focus on enterprise change leadership, Kara is involved with many of the business process improvement, organizational effectiveness, strategic planning, and project management efforts supported by Georgia Tech Strategic Consulting. She joined Georgia Tech in 2004 with 12 years of consulting experience at Accenture where she worked on System Integration projects for several years before joining the Change Management practice. Kara holds a Master of Business Administration degree from Duke University and earned a bachelor’s degree in Economics from the University of Pennsylvania. She is certified in Change Management through Prosci and as Project Management Professional (PMP).